{"id":2444,"date":"2021-11-08T23:34:18","date_gmt":"2021-11-08T23:34:18","guid":{"rendered":"https:\/\/tracevault.cl\/?page_id=2444"},"modified":"2025-05-12T14:10:14","modified_gmt":"2025-05-12T14:10:14","slug":"caso-de-exito-enel","status":"publish","type":"page","link":"https:\/\/www.tracevault.cl\/en\/nuestros-servicios\/transformacion-digital\/caso-de-exito-enel\/","title":{"rendered":"Caso de \u00e9xito &#8211; Enel"},"content":{"rendered":"<div      class=\"vc_row wpb_row section vc_row-fluid  text-white vc_custom_1746809040015 grid_section\" style=' text-align:left;'><div class=\"section_inner clearfix\"><div class='section_inner_margin clearfix'><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div      class=\"vc_row wpb_row section vc_row-fluid vc_inner  vc_custom_1747059012024\" style=' text-align:left;'><div class=\"full_section_inner clearfix\"><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner vc_custom_1746808672021\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_single_image wpb_content_element vc_align_center  vc_custom_1746808729526  img-fluid\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"188\" height=\"110\" src=\"https:\/\/www.tracevault.cl\/wp-content\/uploads\/2021\/11\/Color.png\" class=\"vc_single_image-img attachment-medium\" alt=\"\" \/><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner vc_custom_1746809076256\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element  vc_custom_1746809435788\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h5>Client<\/h5>\n\n\t\t<\/div> \n\t<\/div> \n\t<div class=\"wpb_text_column wpb_content_element  vc_custom_1746809448342\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h6>Enel<\/h6>\n\n\t\t<\/div> \n\t<\/div> \n\t<div class=\"wpb_text_column wpb_content_element  vc_custom_1746809460340\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h5>Project<\/h5>\n\n\t\t<\/div> \n\t<\/div> \n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h6>Despacho Web<\/h6>\n\n\t\t<\/div> \n\t<\/div> <\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner vc_custom_1746809904946\"><div class=\"wpb_wrapper\"><div      class=\"vc_row wpb_row section vc_row-fluid vc_inner  grid_section\" style=' text-align:center;'><div class=\"section_inner clearfix\"><div class='section_inner_margin clearfix'><div class=\"wpb_column vc_column_container vc_col-sm-2\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-8\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p style=\"font-size: 20px; line-height: 30px;\">We designed a software focused on optimizing Enel's response to power grid failures.<\/p>\n\n\t\t<\/div> \n\t<\/div> <\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-2\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div      class=\"vc_row wpb_row section vc_row-fluid  vc_custom_1597856718324 grid_section\" style=' text-align:left;'><div class=\"section_inner clearfix\"><div class='section_inner_margin clearfix'><div class=\"wpb_column vc_column_container vc_col-sm-12\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div      class=\"vc_row wpb_row section vc_row-fluid vc_inner\" style=' text-align:left;'><div class=\"full_section_inner clearfix\"><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner vc_custom_1746811680087\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element  text-primary vc_custom_1746812100590\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2>Challenge<\/h2>\n\n\t\t<\/div> \n\t<\/div> \n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Enel used standard delivery software to organize its repair crews in the field, wasting resources and time. It was necessary to develop customized and specialized software to improve its services. The solution made had to manage a large amount of data, failures in the city's power grid, and process hundreds of power loss calls.<\/p>\n\n\t\t<\/div> \n\t<\/div> <\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_single_image wpb_content_element vc_align_right\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img fetchpriority=\"high\" decoding=\"async\" width=\"344\" height=\"194\" src=\"https:\/\/www.tracevault.cl\/wp-content\/uploads\/2021\/10\/Particles.png\" class=\"vc_single_image-img attachment-full\" alt=\"\" srcset=\"https:\/\/www.tracevault.cl\/wp-content\/uploads\/2021\/10\/Particles.png 344w, https:\/\/www.tracevault.cl\/wp-content\/uploads\/2021\/10\/Particles-300x169.png 300w\" sizes=\"(max-width: 344px) 100vw, 344px\" \/><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><div      class=\"vc_row wpb_row section vc_row-fluid vc_inner  grid_section\" style=' text-align:left;'><div class=\"section_inner clearfix\"><div class='section_inner_margin clearfix'><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element  text-primary vc_custom_1746812104978\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2>Process<\/h2>\n\n\t\t<\/div> \n\t<\/div> \n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Once we understood the business model, we identified the problems and began to use technological tools to provide a global solution. Magnet developed a software called <em>\"Web Dispatch\",<\/em>which allowed to geolocate and segment the information on power loss calls. In this way, huge amounts of data can be processed to highlight possible points of failure in the network and generate an immediate response from staff.<\/p>\n<p>Based on new challenges Magnet develops <em>\"Map\",<\/em>a user interface that shows the internal processes of <em>\"Web Dispatch\",<\/em> and allows a visual representation of the damaged areas in the electrical network.\nBoth solutions result in the development of different functions and modules that allow adjusting the project to the new paradigms of the industry, scaling its usability over time.<\/p>\n\n\t\t<\/div> \n\t<\/div> <\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div      class=\"vc_row wpb_row section vc_row-fluid  text-white vc_custom_1746810712133 grid_section\" style=' text-align:left;'><div class=\"section_inner clearfix\"><div class='section_inner_margin clearfix'><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner vc_custom_1746810975974\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element  vc_custom_1746811186879\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h2>Results<\/h2>\n\n\t\t<\/div> \n\t<\/div> \n\t<div class=\"wpb_text_column wpb_content_element\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<p>Improvement in response times and a better staff organization. The <em>\"Map\",<\/em>application, on the other hand, has been of enormous value to <strong>Enel<\/strong>allowing it to visualize the problems in the electrical network and the result of the proposed solutions. All the information necessary for the software's operation is constantly updated, prolonging its useful life and the value of the work done by Magnet.<\/p>\n\n\t\t<\/div> \n\t<\/div> <\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_single_image wpb_content_element vc_align_left   img-fluid\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t\n\t\t\t<div class=\"vc_single_image-wrapper   vc_box_border_grey\"><img decoding=\"async\" width=\"300\" height=\"173\" src=\"https:\/\/www.tracevault.cl\/wp-content\/uploads\/2025\/05\/Caso-de-e\u0301xito-Enel-300x173.png\" class=\"vc_single_image-img attachment-medium\" alt=\"\" srcset=\"https:\/\/www.tracevault.cl\/wp-content\/uploads\/2025\/05\/Caso-de-e\u0301xito-Enel-300x173.png 300w, https:\/\/www.tracevault.cl\/wp-content\/uploads\/2025\/05\/Caso-de-e\u0301xito-Enel-1024x590.png 1024w, https:\/\/www.tracevault.cl\/wp-content\/uploads\/2025\/05\/Caso-de-e\u0301xito-Enel-768x442.png 768w, https:\/\/www.tracevault.cl\/wp-content\/uploads\/2025\/05\/Caso-de-e\u0301xito-Enel-1536x885.png 1536w, https:\/\/www.tracevault.cl\/wp-content\/uploads\/2025\/05\/Caso-de-e\u0301xito-Enel-345x198.png 345w, https:\/\/www.tracevault.cl\/wp-content\/uploads\/2025\/05\/Caso-de-e\u0301xito-Enel-700x403.png 700w, https:\/\/www.tracevault.cl\/wp-content\/uploads\/2025\/05\/Caso-de-e\u0301xito-Enel.png 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div      class=\"vc_row wpb_row section vc_row-fluid  vc_custom_1746810274659 grid_section\" style=' text-align:center;'><div class=\"section_inner clearfix\"><div class='section_inner_margin clearfix'><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\">\n\t<div class=\"wpb_text_column wpb_content_element  vc_custom_1746810324002\">\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<h3>Let\u2019s get to work on your project!<\/h3>\n\n\t\t<\/div> \n\t<\/div> <a  itemprop=\"url\" href=\"https:\/\/www.tracevault.cl\/en\/contacto\/\" target=\"_self\"  class=\"qbutton  large center default\" style=\"font-style: normal; \">Work with us<\/a><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-3\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"Cliente Enel Proyecto Despacho Web Desarrollamos un software enfocado en optimizar la respuesta de Enel ante fallos en la red el\u00e9ctrica. Desaf\u00edo Enel usaba un software de delivery est\u00e1ndar para organizar a sus cuadrillas de reparaci\u00f3n en terreno, desperdiciando recursos y tiempo. Es por ello...","protected":false},"author":1,"featured_media":0,"parent":3271,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-2444","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Caso de \u00e9xito - Enel - Tracevault<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.tracevault.cl\/en\/nuestros-servicios\/transformacion-digital\/caso-de-exito-enel\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Caso de \u00e9xito - Enel - Tracevault\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.tracevault.cl\/en\/nuestros-servicios\/transformacion-digital\/caso-de-exito-enel\/\" \/>\n<meta property=\"og:site_name\" content=\"Tracevault\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-12T14:10:14+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.tracevault.cl\/nuestros-servicios\/transformacion-digital\/caso-de-exito-enel\/\",\"url\":\"https:\/\/www.tracevault.cl\/nuestros-servicios\/transformacion-digital\/caso-de-exito-enel\/\",\"name\":\"Caso de \u00e9xito - Enel - Tracevault\",\"isPartOf\":{\"@id\":\"https:\/\/www.tracevault.cl\/#website\"},\"datePublished\":\"2021-11-08T23:34:18+00:00\",\"dateModified\":\"2025-05-12T14:10:14+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.tracevault.cl\/nuestros-servicios\/transformacion-digital\/caso-de-exito-enel\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.tracevault.cl\/nuestros-servicios\/transformacion-digital\/caso-de-exito-enel\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.tracevault.cl\/nuestros-servicios\/transformacion-digital\/caso-de-exito-enel\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/www.tracevault.cl\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Nuestros servicios\",\"item\":\"https:\/\/www.tracevault.cl\/nuestros-servicios\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Transformaci\u00f3n digital\",\"item\":\"https:\/\/www.tracevault.cl\/nuestros-servicios\/transformacion-digital\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Caso de \u00e9xito &#8211; 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